TERMS OF SERVICE

Last updated: 2 September 2026

OVERVIEW

This website is operated by MI:Q-Skin trading as Nula Wellness. Throughout the site, the terms “we”, “us” and “our” refer to Nula Wellness.

Nula Wellness offers this website, including all information, tools, products and services available through it, subject to your acceptance of these Terms of Service and any other policies referred to on the website.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”).

These Terms apply to all users of the website, including visitors and customers.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not use the website or our services.

Any new products, services, features or tools added to the website will also be subject to these Terms.

We reserve the right to update or change these Terms by publishing an updated version on our website.

Our online store is hosted by Shopify Inc., which provides the ecommerce platform that enables us to sell our products and services online.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are legally able to enter into a contract in your country or place of residence.

You must not use our products or services for any illegal or unauthorised purpose.

You must not transmit viruses, malware or other harmful or destructive code.

A serious breach of these Terms may result in your access to our services being restricted or terminated.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service where it is lawful and reasonable to do so.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service without our express written permission.

Payment information is processed securely through Shopify and/or the payment provider selected during checkout.

Headings within these Terms are provided for convenience and do not affect their interpretation.

SECTION 3 – WEBSITE INFORMATION

We make reasonable efforts to ensure information on this website is accurate and up to date.

However, information may occasionally contain errors, omissions or outdated information.

We reserve the right to update or amend website content where necessary.

SECTION 4 – PRICES AND SERVICE CHANGES

Product prices may change without notice.

We reserve the right to modify or discontinue products or services where reasonably necessary.

Any price shown at the time an order is placed will normally be the price applicable to that order unless there has been an obvious pricing error.

SECTION 5 – PRODUCTS

Certain products may be available exclusively online and may be offered in limited quantities.

Products are subject to our Delivery & Returns Policy and Refund Policy.

We make every reasonable effort to display product colours and images accurately. However, colours may vary depending on your screen or device.

Product descriptions, availability and prices may be updated at any time.

We reserve the right to discontinue products.

Nothing in these Terms affects your statutory rights as a consumer.

SECTION 6 – ORDERS, BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• A product is unavailable

• There is an obvious pricing or listing error

• Payment cannot be authorised

• We reasonably suspect fraud or misuse

• Delivery cannot be made to the supplied address

If we need to change or cancel an order, we will normally attempt to contact you using the details supplied when the order was placed.

You agree to provide accurate and complete purchase and contact information.

For further information about returns and refunds, please see our Delivery & Returns Policy and Refund Policy.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party services or tools that we do not directly control.

Your use of those services may also be subject to the provider's own terms and privacy policies.

We are not responsible for third-party services except where liability cannot legally be excluded.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, availability, privacy practices or services of third-party websites.

You should review the relevant terms and policies before entering into transactions with third parties.

SECTION 9 – REVIEWS, COMMENTS AND FEEDBACK

If you submit a review, comment, photograph, suggestion or other content to us, you confirm that the material is accurate and that you have the right to provide it.

We may use genuine customer feedback for legitimate business and marketing purposes unless otherwise agreed.

We may remove content that is unlawful, misleading, abusive, defamatory or otherwise inappropriate.

You must not submit false reviews, impersonate another person or provide deliberately misleading information.

SECTION 10 – PERSONAL INFORMATION

Your personal information is handled in accordance with our Privacy Policy.

Please refer to that policy for information about how we collect, use, store and protect personal information.

SECTION 11 – ERRORS AND INACCURACIES

From time to time, our website may contain errors relating to product descriptions, prices, promotions, delivery charges, availability or other information.

We reserve the right to correct errors and update information where necessary.

If an error affects an order you have already placed, we will handle the situation in accordance with applicable UK consumer law.

SECTION 12 – PROHIBITED USES

You must not use our website:

• For unlawful purposes

• To violate applicable laws or regulations

• To infringe intellectual property rights

• To harass, abuse, threaten or discriminate against others

• To submit false or misleading information

• To distribute viruses or malicious code

• To collect personal information unlawfully

• To spam, phish, scrape or otherwise misuse the website

• To interfere with website security

We reserve the right to restrict access where these requirements are breached.

SECTION 13 – DISCLAIMER AND LIMITATION OF LIABILITY

We aim to keep our website available and operating correctly, but we cannot guarantee uninterrupted or error-free access at all times.

To the fullest extent permitted by law, MI:Q-Skin trading as Nula Wellness, together with our employees, contractors, suppliers and service providers, will not be liable for indirect or consequential loss arising from use of the website or our services.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Nothing in these Terms affects your statutory consumer rights.

SECTION 14 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify MI:Q-Skin trading as Nula Wellness against claims arising directly from your unlawful use of our website, your breach of these Terms or your infringement of another person's rights.

SECTION 15 – SEVERABILITY

If any part of these Terms is found to be unlawful, invalid or unenforceable, that part will be treated as removed to the extent necessary.

The remaining Terms will continue to apply.

SECTION 16 – TERMINATION

You may stop using our website at any time.

We may restrict or terminate access where we reasonably believe these Terms have been seriously breached.

Rights and obligations arising before termination will continue where applicable.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with the policies published on our website, form the agreement between you and us concerning your use of the Service.

Our failure to enforce a particular provision does not waive our right to enforce it later.

SECTION 18 – GOVERNING LAW

These Terms and any agreements through which we provide products or services to you are governed by the laws of England and Wales.

Disputes will be subject to the jurisdiction of the courts of England and Wales, except where applicable consumer law gives you the right to bring proceedings elsewhere.

SECTION 19 – CHANGES TO THESE TERMS

We may update these Terms from time to time.

The latest version will be published on this page with an updated date.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms can be sent to:

MI:Q-Skin trading as Nula Wellness
1 Stanley Square
Stalybridge
SK15 1SR
United Kingdom

Email: mquimby888@outlook.com
Website: www.nulawellness.com

Last updated: 2 September 2026